BOMA 2024 vs 2017: CAM Billing Changes

By Angel Campa·Founder, CAMAudit5 min read

On a 250,000 RSF office building, adopting BOMA 2024 produced an additional $445,500 in annual NOI — from no new tenants, no capex, and no rent bumps. Just different math. For property controllers, wrong denominators produce wrong tenant bills, which produce disputes and clawbacks.

What Changed: BOMA 2017 vs. BOMA 2024

What ChangedBOMA 2017BOMA 2024Financial Impact
Ground-level outdoor amenitiesExcluded from RSFPatios, terraces, courtyards now includedExpands RSF pool; raises billable denominator
Balconies & rooftop terracesLoad factor penalty appliedClassified as 'Non-Allocated Tenant Area' — no load factor; measured at 100%Eliminates RSF discount on premium amenity space
Base building circulation (Method B)Complex multi-step allocationSimplified proportional floor allocationReduces disputes; typical RSF increase per floor
Tenant storage areasMultiple classification bucketsSingle streamlined categoryFewer CAM exclusions; cleaner pro-rata allocation
Single-tenant equipment shaftsExcluded or ambiguousExplicitly billable RSFIncremental NOI recovery on previously excluded space
Pro-rata sum integrityShares sum to ~100% (single methodology)Mixed-vintage leases create denominator mismatchPro-rata shares no longer sum to 100% in mixed-standard portfolios

Net effect across a typical portfolio: 2–5% RSF increase per building.

What This Means for Your Pro-Rata Calculations

A larger RSF denominator changes every tenant's pro-rata share — even if the CAM pool itself doesn't grow. Two tenants with identical leases can end up with different bills if one lease was signed under 2017 measurements and the other under 2024 measurements. That gap isn't a rounding error; it's a structural mismatch baked into your billing system.

Mixed-vintage lease books are the real landmine. When you have 2017-era leases sitting beside tenants whose space was certified under 2024 methodology, you're running two different denominators in the same pool without realizing it. That mismatch compounds every reconciliation cycle — year one it's a rounding issue, year three it's a dispute, year five it's an audit demand from counsel.

When the denominator shifts due to BOMA re-measurement, CAMAudit automatically detects the change and generates a denominator change audit report showing exactly how each tenant's pro-rata share moved and by how much. See our guide on why pro-rata shares change for the full breakdown of denominator shift triggers and documentation requirements.

The place this surfaces earliest is GL coding. If your expense categories don't map cleanly to your measurement standard, controllers end up manually reconciling line items that should close automatically. Before you re-measure or renegotiate, lock down your coding discipline first — see the GL Coding Guide for the specific categories where 2024 changes the inclusion/exclusion calculus.

The Non-Allocated Tenant Area Problem

BOMA 2024 reclassified balconies and rooftop terraces as "Non-Allocated Tenant Areas" — and that one change breaks the math in most mixed-vintage lease books.

Under BOMA 2017, balconies and terraces carried a load factor. The common area overhead was distributed across those spaces the same way it was distributed across interior tenant areas. Under BOMA 2024, these spaces are measured at 100% of their actual area with no load factor applied. The practical effect: the same physical space now produces a different rentable square footage number depending on which standard you use to measure it.

That difference matters the moment you have leases signed under both standards in the same building. A tenant whose lease was executed under BOMA 2017 measurements has a pro-rata share calculated on one denominator. A tenant whose lease was executed or re-measured under BOMA 2024 has a share calculated on a different denominator. Add them together and the shares don't sum to 100%. This is not a rounding error — it is a mathematical consequence of running two measurement methodologies in parallel.

Most billing systems assume a single denominator for the entire building. When the assumption breaks, every tenant's allocation is wrong — and the errors compound with each reconciliation cycle. The fix requires identifying which leases use which standard, calculating separate denominators, and reconciling the gap. CAMAudit flags this mismatch automatically from your existing GL export.

What You Need to Do Now

1

Pull your current BOMA measurement report

Confirm 2017 vs. 2024 and the last certification date. If the report is more than three years old, the number in your billing system may not reflect actual certified RSF.

2

Reconcile lease RSF vs. measured RSF for every tenant

Flag gaps greater than 1%. Anything above that threshold is material in a reconciliation dispute.

3

Audit billing system denominators

Your system is almost certainly running frozen lease-execution RSF, not current certified RSF. Identify which leases allow re-measurement and which lock in the execution-date figure.

4

Run the numbers before you make any move

The CAM Leakage Estimator calculates dollar exposure across your tenant roster. Three inputs, hard output.

5

Get lease counsel sign-off before re-measuring

BOMA 2024 adoption typically requires a lease amendment or formal notice. Switching methodology unilaterally creates exactly the dispute you were trying to prevent.

Calculate Your Hidden SF — Free

Use the BOMA 2024 Rentable Area Calculator to see exactly how many additional billable square feet your building gains under the 2024 standard.

On BOMA Software Compliance Claims

BOMA does not certify software. Any vendor claiming "BOMA-certified software" is misrepresenting BOMA's position: BOMA publishes a measurement standard, not a software certification program. Compliance means the calculation logic correctly implements BOMA 2024 methodology, specifically that Non-Allocated Tenant Areas (balconies, rooftop terraces) are measured at 100% of actual area with no load factor applied. CAMAudit's calculator uses this methodology.

See Where Your CAM Denominators Stand

CAMAudit runs your CAM statements against current BOMA 2024 standards, flags denominator mismatches, and calculates your exposure before it becomes a dispute.

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Sources

  1. BOMA 2024 Office Standard (ANSI/BOMA Z65.1-2024) — BOMA Standards Portal
  2. "2-5% RSF increase from BOMA 2024 adoption" — Sources & methodology
  3. Gensler BOMA 2024 analysis — Gensler
  4. Building Engines BOMA transition guidance — Building Engines