Privacy Policy
Last updated: February 2026
1. Information We Collect
CAMAudit.io collects information you provide directly, including:
- Account information (name, email, company name)
- Property and financial data you upload for reconciliation
- Communication preferences and support inquiries
2. How We Use Your Information
We use collected information to:
- Provide and improve our CAM reconciliation services
- Process your uploaded financial data for analysis
- Send service updates and respond to inquiries
- Ensure security and prevent fraud
3. Data Security
We implement industry-standard security measures including:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Row-level security for multi-tenant data isolation
- Append-only audit logging for all financial record changes
4. Data Retention
- Financial records (ledger entries, reconciliations, invoices): retained for 10 years per IRS § 6001 and Rev. Proc. 98-25.
- Operational records (tenant data, invitations, feedback): retained for 2-3 years for business and legal compliance.
- Transient records (job logs, notifications, webhook events): automatically purged on a weekly schedule (48 hours to 365 days depending on type).
- Upon account deletion, personal data is anonymized within 30 days; financial records are retained for the full statutory period.
5. Third-Party Services
We share data only with service providers that process it on our behalf. We do not sell your data.
- Supabase — database, authentication, and file storage (US-hosted PostgreSQL)
- AWS — S3 document storage and Textract OCR (US region)
- Anthropic — AI document processing. We send lease document text to Claude 3.5 Sonnet for structured data extraction. Anthropic does not use API inputs to train models. See our AI Transparency Statement.
- Stripe — payment processing (PCI-DSS compliant)
- Resend — transactional email delivery
6. California Resident Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act gives you the following rights:
- Right to Know — request the categories and specific pieces of personal information we have collected about you
- Right to Delete — request deletion of your personal information (financial records subject to IRS § 6001 retention requirements cannot be deleted during the statutory window); submit requests to privacy@camaudit.io
- Right to Correct — request correction of inaccurate personal information
- Right to Opt-Out — we do not sell, rent, or share personal information with third parties for their own commercial purposes
- Non-Discrimination — we will not discriminate against you for exercising any of these rights; your pricing and service level remain the same
- Authorized Agent — you may designate an authorized agent to submit requests on your behalf with written authorization
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Export your data in a portable format
- Opt out of marketing communications
8. Contact Us
For privacy inquiries, contact us at privacy@camaudit.io.