Question 1

How quickly does CAMAudit respond to inquiries?

Accepted Answer

We aim to respond to all inquiries within one business day. For technical support, most issues are resolved in the same session because partner workflows are standardized and do not require a custom implementation for every audit.

Question 2

Do I need to contact anyone to run my first audit?

Accepted Answer

Most partners can run their first Partner Review directly from the workflow after onboarding. Route client lease materials and CAM reconciliation statements, and the platform runs the detection pipeline automatically.

Question 3

What should I include in a support request?

Accepted Answer

If you are experiencing a technical issue, include: the audit ID (visible in your dashboard), the document types you uploaded (lease, reconciliation, etc.), and a description of what you expected versus what happened. Screenshots help if the issue is visual.

Question 4

How do I reach CAMAudit for partnership or press inquiries?

Accepted Answer

For partnerships (white-label, revenue sharing, CPA firm programs), visit the Partner Program page. For press inquiries, email angel.campa@camaudit.io directly.

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