CAMAudit Partner Terms of Service

These Partner Terms are between you and Ventora Labs, a Wyoming corporation, doing business as CAMAudit. They apply when you use CAMAudit as a white-label partner or partner portal user. They cover partner workspace access, client intake, branded reports, dispute letter drafts, templates, and partner program materials. Legal notices to Ventora Labs must be sent by email to angel.campa@camaudit.io.

These Partner Terms control partner portal use. If these Partner Terms conflict with the public Terms of Service for partner portal use, these Partner Terms control. If you use more than one partner program, the shared terms below apply together with each program schedule that matches your use.

You represent that you have authority to bind your company or firm to these terms. You are responsible for all activity in your partner workspace and for keeping account access limited to authorized users.

You also represent that you are authorized to upload and process every lease, CAM statement, reconciliation, invoice, client name, property record, and related document you submit to CAMAudit.

You and CAMAudit are independent businesses. These terms do not create an employment, agency, franchise, joint venture, fiduciary, brokerage, law firm, accounting firm, or professional services relationship.

You may not bind CAMAudit to any obligation or describe yourself as authorized to act on CAMAudit's behalf unless we agree in a separate signed writing.

You must protect client documents and client information you access through CAMAudit. We process uploaded documents to provide the service, support the partner portal, generate reports, maintain security, and improve reliability as described in our Privacy Policy.

You may not upload documents you are not authorized to share. You are responsible for any client consent, engagement-letter language, privacy notice, or internal approval your business needs before using CAMAudit for a client matter.

This Section is the data processing agreement (DPA) between you and Ventora Labs, doing business as CAMAudit. It governs CAMAudit's processing of personal data and client data you submit to the service. For this processing, you act as the controller and CAMAudit acts as the processor. Where your client is the controller and you act on the client's behalf, you represent that you are authorized to instruct CAMAudit as a processor for that client.

CAMAudit processes the data you submit only on your documented instructions, which include these terms and your use of the service. The categories of data processed include lease documents, CAM and operating-expense statements, general-ledger exports, related property and client records, and the partner account and contact details needed to operate the workspace.

The purpose of processing is limited to running the audit and producing findings. This covers document extraction, classification, deterministic CAM checks, report generation, dispute letter draft support, security, reliability, and partner support. CAMAudit does not process the data for any unrelated purpose.

CAMAudit uses the following subprocessors to deliver the service: Cloudflare, including Cloudflare R2, for hosting, edge delivery, and document storage; Supabase for the database, authentication, and access control; Stripe for billing and payments; and a contracted artificial-intelligence provider for lease and statement extraction and classification only. The AI provider is never used for calculations, which are performed by deterministic software. No client data is used to train any artificial-intelligence model. CAMAudit binds its subprocessors to data-protection obligations no less protective than those in this Section and remains responsible for their performance.

CAMAudit applies technical and organizational measures appropriate to the risk. Client data is encrypted in transit and at rest. Access is limited to authorized personnel and service accounts that need it to operate the service.

CAMAudit retains client data for the period needed to operate the service, maintain audit history, and meet legal and billing obligations. You may request deletion, export, or correction of eligible data by email to angel.campa@camaudit.io, and CAMAudit will act on a verified request within a reasonable period unless retention is required by law. On termination, CAMAudit will delete or return client data on request, subject to legal retention duties.

CAMAudit will support you, where reasonably needed, with data-subject requests, security reviews, and breach notification. CAMAudit will notify you without undue delay after becoming aware of a personal-data breach affecting your client data. This data processing agreement is part of these Partner Terms, and you accept it when you create your partner workspace.

CAMAudit produces software-generated analysis, reports, templates, and dispute letter drafts from the documents and data supplied. These outputs can contain errors, omissions, or misclassifications. You are responsible for reviewing every output before you rely on it, send it to a client, or use it in a landlord conversation. CAMAudit is not liable for any error in its outputs or for any loss arising from an output you did not independently verify.

CAMAudit does not provide legal advice. CAMAudit does not provide accounting advice, tax advice, brokerage advice, valuation advice, or licensed professional services. If a client needs advice from a lawyer, CPA, broker, or other licensed professional, you are responsible for involving the right professional.

CAMAudit does not guarantee that any landlord will agree with a finding, issue a credit, pay money, change a reconciliation, extend an audit window, or resolve a dispute. We also do not guarantee that every possible issue will be found or that a report will be error-free for every lease structure.

Reports depend on the documents provided, document quality, extracted data, lease language, and available statement detail. You are responsible for checking the output against the underlying source documents.

You may use CAMAudit only for lawful commercial lease review work. You may not use the platform to process documents without authorization, mislead clients, harass landlords, reverse engineer the service, sell, transfer, or expose raw platform access outside an approved partner program, bypass credit or billing controls, or make unsupported claims about results.

You may not bypass CAMAudit for CAMAudit-sourced leads, prospects, clients, partner introductions, partner portal relationships, or client relationships that originate through the platform, partner program, partner materials, or a CAMAudit introduction.

You may not solicit CAMAudit customers, partner leads, or platform-originated client relationships for competing or off-platform CAM audit work when the relationship came from CAMAudit or was developed through the partner program.

You may not use CAMAudit confidential information, workflows, report structure, pricing, client data, partner portal data, templates, or partner materials to replace, clone, route around, or evade the platform.

These restrictions apply to protected CAMAudit-sourced relationships during your participation in the partner program and for 12 months after your partner access ends. They do not prevent you from operating your own business, serving clients you already had independent of CAMAudit, or accepting work that did not come from CAMAudit-sourced relationships, platform data, or partner introductions.

You may describe CAMAudit as CAM audit software or partner infrastructure. You may not state or imply that CAMAudit is a law firm, accounting firm, broker, licensed lease auditor, collection agency, or guaranteed recovery service.

Any public claims about savings, recovery, accuracy, processing time, or client outcomes must be truthful, supportable, and consistent with the materials we publish.

Partner fees, audit pack terms, audit volume, credit rollover rules, and refunds are shown in the product, checkout, or partner workflow materials. You are responsible for taxes related to your business and client billing.

Stripe or another payment provider may require separate terms for payment processing, tax forms, or connected accounts.

CAMAudit owns the platform, software, detection logic, workflows, templates, prompts, generated interface design, documentation, and service infrastructure. You keep ownership of your firm name, logos, and approved branding materials.

White-label branding does not transfer ownership of CAMAudit technology or give you the right to copy, rebuild, or sublicense the service.

We may suspend or terminate partner access for nonpayment, fraud, unauthorized document use, misleading promotion, security risk, legal risk, abuse, or breach of these terms. You may stop using the partner program at any time, subject to any unpaid fees and surviving obligations.

You agree to defend, indemnify, and hold harmless Ventora Labs, CAMAudit, and their officers, employees, contractors, and service providers from claims, losses, damages, costs, and expenses arising from your client relationships, client disputes, landlord disputes, unauthorized uploads, data-permission failures, partner marketing claims, misuse of reports, dispute letter draft misuse, or breach of these terms.

To the fullest extent allowed by law, CAMAudit's liability for partner program use is limited to the amount you paid CAMAudit for the affected partner service during the three months before the claim. We are not liable for indirect, consequential, special, exemplary, punitive, lost-profit, lost-business, lost-data, landlord-dispute, lease-deadline, or professional-liability damages.

These terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules. Before either party files a formal claim, the parties will first try to resolve the issue through good-faith business escalation for at least 30 days after written notice.

If a dispute is not resolved through escalation, it will be resolved by binding arbitration under the AAA Commercial Arbitration Rules. The arbitration seat and venue will be Wyoming, and judgment on the arbitration award may be entered in any court with jurisdiction. Either party may seek temporary or permanent injunctive relief for misuse of intellectual property, confidential information, platform credentials, client data, or partner branding without waiting for the escalation period to end.

To the fullest extent allowed by law, disputes must be brought only on an individual basis and not as a class, collective, consolidated, private attorney general, or representative action.

We may update these terms as the partner programs change. Material updates may require you to accept a new version before continuing to use partner features.

White-label partners manage the client relationship. You choose the client fee model, engagement scope, communication process, and final delivery workflow. You are responsible for client authorization, client expectations, final review, and any disclosures required by your engagement terms, professional rules, insurance policies, or licensing obligations.

You may use approved partner portal branding for client intake and report delivery. You may not present CAMAudit outputs as having been reviewed by a lawyer, CPA, broker, or human auditor unless that review actually occurred outside the CAMAudit software workflow.

If a client questions or disputes a report, you remain the client-facing party unless CAMAudit separately agrees to participate. CAMAudit does not owe duties to your client beyond the service obligations we owe you under these terms.

White-label partners receive branded portal access and may control client delivery, branded portals, intake links, report workflows, and client communications. Because of that access, you may not move CAMAudit-sourced clients, prospects, leads, or portal relationships to a competing CAM audit workflow or off-platform replacement during the protected period.

Partner billing, audit-credit use, rollover rules, refund rules, and renewal terms are handled through checkout, the partner workspace, or written partner materials approved by CAMAudit.

You may not send spam, scrape contacts unlawfully, impersonate CAMAudit, or make promises about recoveries, legal outcomes, audit completeness, or landlord responses.

White-label partners must not poach CAMAudit-sourced leads, spam contacts, misuse partner materials, or route CAMAudit-originated relationships around the platform to avoid partner program controls.

Questions about partner program terms can be sent through our contact page. These terms should be reviewed by your own counsel before you build a service line or client engagement around CAMAudit.