CPA CAM audit document request SOP
A CAM review starts with files.
Do not let the client describe the lease from memory.
Ask for documents, log what arrived, and pause the review when key files are missing.
CAMAudit can help read the package, but the partner should control the document request and review state.
Standard request
Send this:
Please send the files below for the CAM review.
1. Signed lease
2. Amendments and riders
3. Latest CAM, NNN, tax, or insurance reconciliation statement
4. Landlord backup, if available
5. Prior year statement, if you want year-over-year context
We will review the file set before quoting final scope.
Intake log
Use this table.
| File | Received | Notes |
|---|---|---|
| Base lease | ||
| Amendments | ||
| Riders | ||
| Current statement | ||
| Prior statement | ||
| Landlord backup | ||
| Client questions |
SOP steps
- Send the request from the partner firm.
- Save files under the client record.
- Check that the lease is signed.
- Check that amendments are included.
- Match statement year to the client question.
- Note missing backup.
- Run the CAMAudit review only after scope is clear.
- Route unclear legal timing to counsel.
Missing file responses
| Missing file | Response |
|---|---|
| Lease | "We need the lease before we can quote review scope." |
| Amendments | "Amendments can change CAM terms, so please send them." |
| Statement | "We need the statement to test charges." |
| Backup | "We can note missing support, but backup may affect review depth." |
Links for intake
Use the lease abstract rubric if the client sends an abstract.
Use the true-up SOP after files arrive.
Use the scope checklist before a quote.
Use the partner review decision tree when files are incomplete.
Use the QC rubric before delivery.
Practice use
CPA CAM audit document request SOP should live inside the firm's advisory workflow, not in a loose folder of templates. Use it to turn raw lease and ledger detail into a reviewable file. The best moment to use it is before staff open a lease file. The partner should name the client goal first. Some files need a quick screen. Some need a deeper workpaper. Some should stop because the lease set is thin, the client wants legal advice, or the fee will not cover the review time. Write that call down before staff begin.
What the team should build
Turn this page into a SOP with these fields:
| Field | What to record |
|---|---|
| Client and site | Legal name, location, lease year, and owner |
| Source set | Lease, amendments, statement, backup, GL detail, or AP support |
| Scope line | What the firm agreed to check |
| Open question | The exact item that needs review |
| Evidence cite | Clause, page, statement line, or ledger source |
| Partner call | Keep, revise, ask for backup, route to counsel, or close |
Keep the artifact short enough for a manager to review in one sitting. If the file needs a long story to explain the issue, the preparer should tighten the source trail before partner review.
Staff instructions
Give staff a narrow job. They should collect the source files, mark missing items, cite the lease language, and tie each issue to a statement line or ledger account. They should not promise recovery, argue with the landlord, or tell the client the answer is final. Use plain status labels: ready for partner review, waiting on client, waiting on landlord backup, outside scope, or closed. Those labels help the firm see where time is going. They also keep the next person from rereading the whole file.
Partner review notes
The reviewer should ask four questions before the client sees anything:
- Does the scope match what the client approved?
- Does every finding cite a lease clause or billing source?
- Does the math tie to the workpaper?
- Does the wording avoid legal conclusions?
If one answer is no, hold the packet. The fee comes from judgment and signoff, not from sending more pages.
Where CAMAudit helps
Use CAMAudit once staff have the lease set, statement, and backup in order. For document request SOP, it can turn those files into a cited issue list that a manager can review. The firm still owns the work. CAMAudit sits behind the branded report, while the partner controls judgment and client advice.
Related articles for this workflow
Pair this article with the service line checklist, fit scorecard, plan guide, scope checklist, QC rubric, and client readout script. Together they form a small launch kit for a CPA or CAS firm that wants to test CAM review with a few trusted clients before adding it to the broader advisory menu.
Partner review depth notes
Use CPA CAM audit document request SOP before the file becomes paid client work. The partner should name the client group, the charge type, the source documents, and the review owner. That keeps the work out of commodity bookkeeping and inside an advisory package with a clear fee, scope, and review path.
Margin guardrails
Set a stop rule before staff begin. If the lease file is incomplete, the audit-rights window has closed, or the client wants legal conclusions, pause and re-scope. If the likely fee cannot cover document intake, source citation, partner review, and client readout, do not bury the time in monthly close work. CAM review is valuable because the firm applies judgment to a messy file. Price it that way.
Evidence standard
Every finding should tie to a lease clause, statement line, backup document, ledger account, or written client fact. Staff can prepare the trail, but the partner should decide whether the item is strong enough to send. If the support is thin, ask for backup or mark the item as closed. A short, well-supported packet beats a long report that forces the client to trust the software.
Client handoff
Keep the readout simple. Explain what was reviewed, what was excluded, what needs landlord backup, and what the firm recommends next. Avoid recovery promises. The client should leave with a clear record and a named owner for the next step. CAMAudit can help structure the packet, but the partner signs off before anything is delivered.
Final review note
For CPA CAM audit document request SOP, keep one short note at the end of the workpaper. Name the source files reviewed, the missing support, the partner decision, and the next client action. This protects the file when a different reviewer picks it up later, and it keeps the firm from turning a narrow screen into unpriced advisory work.