Partner guide

Tenant Rep Handoff Scoring Rubric

A scoring rubric tenant reps use to decide which clients should be handed off for a CAM audit and how.

PDF guide

Tenant rep handoffs break when the broker is unsure whether the client is a real audit candidate. This rubric scores the lease, the renewal cycle, and the client relationship across six factors, then suggests the right handoff language: warm intro, joint pitch, or quiet pass-through with a follow-up later.

Inside the guide

  1. Six-factor scoring rubric covering lease, timing, and client fit
  2. Three handoff modes with sample language for each scenario
  3. White-label delivery guidance that keeps the client relationship clear